RETURN & REFUND POLICY
RETURN, EXCHANGE & REFUND POLICY
At Kurta Clothing, we are committed to providing quality products and excellent customer service. All products are thoroughly quality checked before dispatch. However, if you face any issues with your order, please review our policy below.
Eligibility for Return / Exchange
You may request a return or exchange within 7 days of delivery if
The product is damaged
The product has a manufacturing defect
An incorrect product was delivered
Sale / clearance items are not eligible for return or exchange
How to Request a Return or Exchange
Please email us within 7 days of receiving your order at
Include Order number
Clear photos of the product showing the issue
Requests submitted after 7 days will not be accepted.
Return Pickup & Processing Charges
Return pickup and processing charges will be deducted from the refund amount
Charges depend on courier service and delivery location
Refund Policy
Once the return is approved, the refund will be issued to the original payment method
Refunds are processed within 7–10 working days after approval
The refund amount may be adjusted after applicable deductions
Exchange Policy
Approved exchanges will be shipped within 7–10 working days
Exchanges are subject to product availability
Conditions for Return / Exchange
Products must be unused, unwashed, and in original condition with all tags intact
Used, altered, or damaged products will not be accepted
Contact Us
For any questions or support, please contact us at:
care.kurtaclothing@gmail.com