Contact Information

Enquiry
care.kurtaclothing@gmail.com

Business Hours
Monday To Friday 9:00 AM To 6:00 PM

Weekend Hours
Saturday 9:00 AM To 4:00 PM

Address
1001, Fabrizo Market,
Near Amorina Market, Ring Road,
Surat, Gujarat – 395010

Contact Number
 +91 99091 18333

Questions & Answers (FAQ)

Why have I not received my product yet?

Some products may have a longer expected delivery date. Please check the expected delivery date mentioned on the product page at the time of ordering.
If the delivery date has passed, there may be unforeseen delays. In such cases, we will inform you via email or phone.
Sometimes courier companies may also take longer than expected. If you have received a tracking number and your order is delayed, please contact us so we can help expedite the delivery.

How do I track the status of my order?

You can log in to your account to view the current status of your orders, or click on the “Track Order” link on our website.
Enter your Order Number and Email ID used during checkout.

What is the difference between shipping and delivery?

1. Shipping means your order has been dispatched from our warehouse. You will receive a tracking number via email/SMS.
2. Delivery means the product has been successfully delivered to your doorstep.
   Since we use third-party courier services, delivery timelines may vary.

Do I have to pay shipping or delivery charges?

1. Within India Free Shipping

What should I do if my package is opened or tampered with?

Please do not accept the package if it appears opened or tampered with.
Report the issue immediately via email or phone, and we will assist you promptly.

Which courier company do you use?

1. Within India SHIPXPOST COURIUER SERVICE